Privacy Policy

Privacy Policy for Airsoft Custom Works

Effective Date: December 20,  2024 

At Airsoft Custom Works, we value the privacy of our customers and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, purchase products, or use our services. By using our services, you agree to the terms outlined in this Privacy Policy.

 1. Information We Collect

We may collect the following types of personal information when you interact with our website or use our services:

- Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

- Payment Information: Credit card details and billing information (processed securely by third-party payment processors).

- Device and Usage Data: Information about the device you use to access our website, such as IP address, browser type, operating system, and browsing activity.

- Order and Service Data: Information related to the products or services you purchase, including details about custom airsoft shotgun builds, modifications, and accessories.

- Communication Data: Any information you provide when contacting us via email, phone, or through our website’s contact form.

 2. How We Use Your Information

We use the information we collect for the following purposes:

- To Process Orders: To fulfill your product or service orders, including custom builds, airsoft shotgun sales, and accessories.

- Customer Support: To respond to your inquiries, provide assistance, and improve the overall customer experience.

- Transaction and Payment Processing: To complete your transactions and process payments securely.

- Marketing Communications: To send you promotional offers, updates, or news about our products and services. You can opt out of these communications at any time.

- Website Improvement: To enhance the functionality, performance, and security of our website based on usage data and feedback.

- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including maintaining records for tax and accounting purposes.

 3. How We Protect Your Information

We take the protection of your personal information seriously. To safeguard your data, we implement a variety of security measures, including:

- Encryption: Sensitive personal information (such as payment data) is encrypted using secure socket layer (SSL) technology during transmission.

- Secure Servers: We use secure servers to store personal data, ensuring that access is restricted to authorized personnel only.

- Third-Party Payment Processors: We use trusted third-party payment processors to handle your payment information, which means we do not store your payment details on our systems.

 4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

- Service Providers: We may share your information with trusted service providers, such as shipping carriers or payment processors, who assist in the operation of our business.

- Legal Requirements: If required by law or to protect our rights, we may disclose your information to comply with a legal process, governmental request, or legal obligations.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. These tools help us collect data about your usage patterns, preferences, and device details, enabling us to improve website functionality and customize your experience.

- Cookies: Small files stored on your device that allow us to remember your preferences and provide a personalized experience.

Analytics: We may use analytics services like Google Analytics to track user activity on our website to improve performance and content.

You can adjust your browser settings to block cookies or notify you when cookies are being sent, but doing so may limit some functionality on our site.

 6. Third-Party Links

Our website may contain links to third-party websites for your convenience. These external sites have their own privacy policies, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.

 7. Your Data Rights

You have the right to:

- Access: Request a copy of the personal information we hold about you.

- Correct: Update or correct any inaccurate or incomplete personal information.

- Delete: Request the deletion of your personal data, subject to legal and business obligations.

- Opt-Out of Marketing Communications**: You may opt out of receiving marketing emails by clicking the "unsubscribe" link in the emails or contacting us directly.

To exercise any of these rights, please contact us at airsoftcustomworks@gmail.com.

 8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under the age of 13, please contact us immediately, and we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

 10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

- Email: airsoftcustomworks@gmail.com  

- Phone: 626-244-8854

By using our services, you agree to the terms of this Privacy Policy.